Policy last updated: August 21st, 2026
Electrify My Home, Inc. (“Electrify My Home,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and the choices available to you.
INFORMATION WE COLLECT
We may collect personal information that you provide to us, including:
- Name
- Mailing or service address
- Email address
- Telephone or mobile phone number
- Information about your home, project, equipment, or requested services
- Photos, documents, or other information you submit in connection with an assessment, estimate, project, or service request
- Billing or transaction information, when applicable
- Communications you send to us through our website, email, telephone, text messaging, or other channels
We may collect this information when you:
- Request information, an estimate, assessment, appointment, or service
- Submit a form through our website
- Contact us by telephone, text message, email, or another communication method
- Sign up for newsletters, updates, or other communications
- Participate in a survey, promotion, event, or other program
- Become or are an existing customer
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, referring pages, pages visited, and interactions with our website. We may collect this information through cookies and similar technologies.
HOW WE USE YOUR INFORMATION
We may use personal information to:
- Respond to inquiries and requests
- Provide estimates, assessments, services, and customer support
- Schedule and manage appointments
- Communicate with you about your project, service, or account
- Send communications you have requested or consented to receive
- Improve our website, services, and customer experience
- Maintain business records and administer our operations
- Protect against fraud, misuse, security threats, or unlawful activity
- Comply with legal and regulatory requirements
TEXT MESSAGING
If you provide your mobile telephone number and consent to receive text messages from Electrify My Home, we may use that number to communicate with you regarding inquiries, appointments, estimates, projects, services, customer support, and other communications for which you have provided consent.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at info@electrifymyhome.com or 844-637-3733. Consent to receive text messages is not a condition of purchasing goods or services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in consent is specific to Electrify My Home and will not be sold, transferred, or used to authorize unrelated businesses to send you text messages.
INFORMATION WE SHARE WITH OTHERS AND YOUR PRIVACY RIGHTS
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
HOW WE DISCLOSE INFORMATION
We may disclose personal information to service providers that perform services on our behalf or help us operate our business, such as website hosting, communications, scheduling, customer relationship management, payment processing, information technology, and customer support providers.
These providers are permitted to use personal information only as necessary to provide services to us or as otherwise permitted by law.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, legal process, or government request
- Protect the rights, property, safety, or security of Electrify My Home, our customers, or others
- Detect or prevent fraud, security incidents, or unlawful activity
- Complete a corporate transaction such as a merger, acquisition, restructuring, or sale of business assets, subject to applicable law
As stated above, these disclosure categories exclude text messaging originator opt-in data and consent, which will not be shared with third parties for marketing or promotional purposes.
EMAIL COMMUNICATIONS
When you provide us with your email address, we may use it to respond to inquiries, provide customer service, communicate about your project or services, and send other communications you have requested or consented to receive.
We may also send promotional emails about Electrify My Home products, services, programs, or events. You may unsubscribe from promotional email communications at any time by using the unsubscribe link contained in the email.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website, improve website performance, and measure the effectiveness of our communications.
Cookies are small files placed on your device by your web browser. You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
We may use service providers to assist us in analyzing website traffic and performance. These providers may collect information such as IP addresses, device identifiers, browser information, and website activity in connection with providing these services to us.
DO NOT TRACK AND ONLINE TRACKING
Some web browsers offer a “Do Not Track” (“DNT”) setting or similar privacy controls. Because there is not currently a universally accepted standard for responding to DNT signals, our website does not necessarily respond to all DNT signals.
Third-party technologies used to provide website analytics or other website functionality may collect information about your activity on our website. Your browser, device, or applicable service provider may provide additional tools that allow you to control certain forms of online tracking.
YOUR PRIVACY CHOICES
You may contact us to request that we review, correct, or update personal information you have provided to us.
You may also:
- Unsubscribe from promotional email using the unsubscribe link provided in our emails
- Opt out of text messages by replying STOP
- Contact us regarding your communication preferences
- Request information about the personal information we maintain about you, where required by applicable law
To make a privacy-related request, contact us at info@electrifymyhome.com. We may need to verify your identity before completing certain requests.
DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, manage our relationship with you, maintain appropriate business and legal records, resolve disputes, enforce agreements, and satisfy applicable legal, accounting, or regulatory requirements.
INFORMATION SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information can be guaranteed to be completely secure.
LINKS TO OTHER WEBSITES
Our website may contain links to websites or services operated by other organizations. These websites operate independently from Electrify My Home and are governed by their own privacy practices and policies.
We encourage you to review the privacy policies of any third-party websites you visit.
CHILDREN’S PRIVACY
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. Material changes will be communicated through the website or by another appropriate method when required by law.
We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:
Electrify My Home, Inc.
401 Railroad Ave
Suisun City, CA 94585
Email: info@electrifymyhome.com
Phone: 844-637-3733
